Same day solar

Skip the 12-Month Build: How SameDay Scaled on Coperniq and Kept Its Edge

Same day solar

Will Anderson built proprietary software that took Complete Solar through merger, IPO, and SunPower acquisition. After 4 to 6 months of daily stand-ups building for SameDay Solar

Company profile

40 employees

Plumbing & Electrical

HVAC

operating in

Texas

Michigan

20%

Decreased time effrots with the help of coperniq by streamlining the business

120K

Saved time effrots with the help of coperniq by streamlining the business

88

Projects done, time effrots with the help of coperniq by streamlining the business

Page Contents

Key Points

The Challenge

Coperniq: Operational Core + Extension Layer

Long-term extensibility

Configuration Sprint: Weeks to Production

Key Points
  • Founder built proprietary software that powered Complete Solar through merger, IPO, and SunPower acquisition—chose Coperniq over rebuilding for SameDay Solar

  • 4 to 6 months of daily developer stand-ups ended when rising volume forced decision between continuing build or using proven platform

  • Workflows live in weeks vs. 12+ months, redirecting engineering from operational plumbing to proprietary differentiation

  • APIs and extensible architecture enable custom builds on top without sacrificing long-term competitive edge

The Challenge

6 Months of Daily Developer Stand-Ups

Drawing on Complete Solar experience, Will set out to build a form‑fitted, proprietary platform for SameDay. He and VP of Operations Trey Lackey led daily 7 a.m. stand‑ups, scoping core modules for sales, scheduling, dispatch, and customer experience all tailored to SameDay’s operating philosophy. Progress was real but so was the clock.

As project volume climbed, two truths emerged:

  1. The custom platform wasn’t complete; critical workflows still needed manual workarounds.

  2. Even post‑launch, state variations, fixes, and features would consume engineering indefinitely.

SameDay initially considered an off‑the‑shelf “bridge” until the build was done. The better question surfaced: Can we run production‑grade workflows now—without compromising our long‑term proprietary edge?

Will’s takeaway baked into the decision: custom builds deliver fit and control, but cost 12–18 months and ongoing maintenance. Proprietary advantage is best built on a solid foundation when speed matters.

Trey’s lens from prior Salesforce programs: platform fights and heavy integrations slow you down; a solar‑native base accelerates maturity.

Screening Platforms: Immediate Capability + Long-Term Extensibility

The team evaluated platforms with dual requirements. They needed something that could work today while they finished building, but they also needed to understand if it could support their long-term architecture.

Immediate needs:

  • Complete lead-to-install workflow coverage

  • Reliable appointment and dispatch automation

  • Real-time operational visibility

  • State-specific configurability

  • Fast implementation (weeks, not quarters)


Long-term requirements

  • Clean data architecture and API access

  • Workflow extensibility without vendor lock-in

  • Foundation for proprietary module layering

  • Engineering support for building custom capabilities on top

  • Ongoing platform evolution and support

Generic CRMs required extensive customisation just to handle solar-specific flows. Solar-focused tools often had rigid workflows or weak data models. NetSuite and similar ERP systems introduced significant implementation overhead and still required substantial customisation for field operations.

Coperniq: Operational Core + Extension Layer

Through rigorous evaluation of out-of-the-box partners, SameDay found that Coperniq not only had the best capabilities for what they were initially looking for in a temporary solution, but also had the foundational software architecture and engineering support to build their proprietary software edge on top of Coperniq in the long term.

Solar-specific workflows out of the box

  • Pre-built appointment-to-install workflows

  • Automated work order generation with checklists and photo requirements

  • Dispatch boards designed for solar field operations

  • Built-in permitting and inspection tracking

Unified data architecture

  • Single system of record across sales, operations, and service

  • Eliminates manual re-entry between stages

  • Clean data model that supports analytics and extensions

Operational analytics

  • Live dashboards for stage timing and bottlenecks

  • Rep and team performance visibility

  • Conversion tracking at each funnel stage

  • No spreadsheet exports required

Long-term extensibility

API and webhook access: Build proprietary integrations and customer-facing experiences on top of Coperniq's data layer

Workflow processor: Configure and iterate on processes continuously without waiting for vendor release cycles

Modular architecture: Layer custom capabilities atop Coperniq's operational core

Engineering support: Direct access to Coperniq's engineering team to enable custom builds and integrations.

Data ownership: Full access to SameDay's operational data for custom analytics and ML models

Configuration Sprint: Weeks to Production

The daily discipline from SameDay's build phase translated directly into a focused Coperniq configuration:

  • Mapping desired workflows into Coperniq templates

  • Defining state-specific dispatch rules and checklists

  • Setting up automated triggers for appointment-to-install handoffs

  • Configuring analytics dashboards for leadership visibility

Production workflows were live in weeks.

Appointment Work Orders: When a Request reaches "appointment set," Coperniq automatically:

  • Creates a dated work order

  • Populates required fields from the opportunity

  • Attaches mandatory checklists (site assessment, electrical review, etc.)

  • Flags photo requirements for the field team

  • Notifies dispatch with routing context

Result: Zero manual re-entry. Zero missed handoffs. Faster time-to-install.

Dispatch coordination:

  • State-specific boards for in-home vs. virtual appointments

  • Auto-routing based on territory, availability, and workload

  • Real-time status visibility for operations leadership

Operations analytics

  • Average duration by job stage

  • Bottleneck identification (permits, inspections, final walkthrough)

  • Rep performance: appointments set, conversion rates, install completion

  • Team and territory comparisons

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AI agents & software for multi-trade contractors

AS SEEN IN & BACKED BY

ADDRESS

548 Market St PMB San Francisco, California

© Coperniq. All rights reserved.

AI agents & software for multi-trade contractors

AS SEEN IN & BACKED BY

ADDRESS

548 Market St PMB San Francisco, California

© Coperniq. All rights reserved.